Occupational Therapy:

~ Occupational Therapists See the Forest for the Trees

Occupational therapists are regulated health professionals, governed by the College of Occupational Therapists of Ontario and view health as more than the absence of disease. We are most concerned with the impact of your injuries on your function and your ability to participate in those activities and roles that are most meaningful to you, whether it is working, learning, caring for your family, caring for your home, or participating in your community.

Occupational therapy is a science. We have an understanding of pathology and how it affects your ability to function. We pay attention to the key building blocks of function, which includes your physical ability, your cognitive ability including memory and concentration, and your emotional functioning. All of these key building blocks impact on your ability to function.

Occupational therapists also understand that your environment will impact on your ability to function. Thus we may help adapt your environment to help you function. For example, your occupational therapist may recommend ramps, or installation of stair lifts in your home, if you have physical difficulties. Your occupational therapist may also recommend certain devices to help you with memory and organization.We will ensure you are safe in your environment.

Finally, a core value of occupational therapy is client-centered practice. We respect you, we want to know what your goals are, and we want to work in partnership with you to help you improve your function.

The Auto Insurance System:

Our clients tell us that navigating the automobile insurance system to access needed services can be an isolating, confusing and demoralizing experience.

Based on our years of experience working within this system, we can help you to understand the process for applying for rehabilitation services, and what you might be able to expect from your health care provider.

We ensure that the rehabilitation services we apply for on your behalf are clinically appropriate, reasonable and necessary. Thereafter, we will advocate for your access to those services; we would not have applied for them if we did not feel they were necessary.

Our fees for services are set by the Financial Services Commission of Ontario, and are the same for all occupational therapists providing treatment to injured motor vehicle accident victims in Ontario.


You may be seeing us because you have been referred here by someone you trust. You can expect to meet directly with an occupational therapist from our firm, who will learn about your situation and needs, and make recommendations for your treatment and any services you may need to improve your function, independence and safety.

If you would like to proceed with those recommendations, your occupational therapist will complete a treatment plan for your review and consent. Once you have approved and signed the treatment plan, we will submit it to your automotive insurance company to apply for funding.

We are available to you to answer questions and discuss any concerns you may have. You can contact your occupational therapist directly, or if you prefer, you can contact our Occupational Therapy Practice Leaders for advice.

Maria Ross, Director

Asma Malik, Occupational Therapy Practice Leader

Jane Zambon, Occupational Therapy Practice Leader

Helpful Links:

Canadian Association of Occupational Therapists

Ontario Society of Occupational Therapists

College of Occupational Therapists of Ontario

FAIR (Fair Association of Victims for Accident Insurance Reform)




Our Physiotherapists are experienced in the treatment of a wide range of musculoskeletal and chronic pain conditions, vestibular disorders and concussions. Our treatment is evidence-based and patient-centred, with one-on-one time with the therapist in each session. All of our clinicians have advanced training in their respective areas of clinical interest and dedicate many hours to progressing their clinical skills.

Physiotherapy Services include:

Initial assessments usually last 30-60 minutes with follow up appointments lasting 20-30 minutes depending on the nature of the injury or painful condition. Vestibular and Concussion assessments take 60 minutes, with follow up appointments lasting 30-45 minutes.

We accept new patients under WSIB, auto-insurance and extended health benefits. Please call us at (905) 777-9838 to make an appointment or to speak with a member of the clinical team about your health concern.

We are available to you to answer questions and discuss any concerns you may have. You can contact your physiotherapist directly, or if you prefer, you can contact our Physiotherapy Practice Leader, Karly Doehring, for advice at karly@rossrehab.com.